CHARLESTON PROPERTY MANAGEMENT SERVICES

Congratulations on taking the first step toward financial success and happiness! You’re already on the right path by visiting this page about Charleston, SC, property management with Dunes Properties. Now, it’s time to continue along that path by learning all about our top-notch services. Whether you’re interested in making a new property investment or seamlessly transitioning your Charleston vacation rental from another company, we have you covered. Let your stress and worries subside as you discover how we can help you reach your goals via digital marketing, account services, close communication, and so much more. We take care of your home as if it were our own!

Contact Dee Bruggeman

Director of Business Development

LEARN ABOUT OUR TOP-RATED PROPERTY MANAGEMENT SERVICES

Listing your vacation rental home on our program offers a comprehensive package of benefits, ranging from wide exposure and streamlined bookings to robust marketing and dedicated support. Join us to maximize the potential of your vacation rental revenue and create memorable experiences for guests worldwide. Check out this video to discover a little more information regarding our program, and feel free to call, text, or email us with any questions you may have about joining us.

THE RIGHT PROPERTY MANAGEMENT COMPANY CAN ADD GREAT VALUE TO YOUR REAL ESTATE INVESTMENT

We have survived and thrived for more than 35 years on the Charleston Coast. We’d love to show you how we can:

REDUCE VACANCY CYCLES

We will always be working hard to bring in new renters to keep your property booked throughout the year. Our managers monitor the market trends to maximize occupancy and revenue. Each rental property is analyzed individually and regularly to optimize pricing based on area demand, trends, and overall booking patterns.

MAINTAIN YOUR HOME

We set high standards for the properties we represent for the sake of both our guests and our owners. We have a strong commitment to keeping your home clean and maintained to avoid costly repairs. We have the best manager to property ratio in town, which means more attention and better communication.

DELIVER A BETTER BOTTOM LINE

Too often homeowners are taken in by start-up management companies who over promise and under deliver. You can expect honest economic projections that deliver the highest net income from us. We never slash your rates for the sake of heads in beds. Your investment means too much to compromise.

MODERN MARKETING APPROACH

Reaching potential guests is a top priority, and we provide aggressive marketing strategies for our community of property owners. Our software is integrated with the latest online booking services, like Airbnb and VRBO. By harnessing the power of the web, print, direct mail and email campaigns, professional photography and video, Google search, and a guest database built over the past 35 years, our marketing strategy provides our owner community with excitingly strong revenue year after year.

OCCUPANCY RATE DURING PEAK SEASON

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OF OUR BOOKINGS ARE DIRECT THROUGH OUR WEBSITE

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OF OUR GUESTS ARE REPEAT CLIENTS

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FAQs

Charleston, South Carolina, is consistently ranked as one of the best places to vacation. That means there’s significant demand for Charleston rental properties! Feel free to scroll through our FAQ below to learn more and take the next step with confidence.

CLIENT TESTIMONIALS AND COMMENTS

… [the] team is handling my condo so beautifully, efficiency, and with care. The Summer weeks in my unit are totally booked and it looks like the Fall is on its way to doing the same. I really appreciate it and am glad to be handled by your company
Jan S., condominium owner

“It doesn’t get any better, y’all are the best hands down.” – Kim D., home owner

… you guys are doing great. Thanks for all your help & look forward to seeing you in a couple weeks.
Brent H., home owner

… Liz and Mark do a great job for us! They are both very helpful and always responsive to any questions or anything we need and that’s important to us as we are rookies at this rental thing. Should anyone ask I always recommend dunes properties as a result.
Scott B., condominium owner

DOES DUNES PROPERTIES HAVE MAINTENANCE OR HOUSEKEEPING PERSONNEL ON STAFF?

To provide the highest level of transparency, we do not employ maintenance or housekeeping personnel. This allows our team to negotiate better pricing for clients without a potential ‘conflict of interest’. Many new vacation rental owners are enticed by the idea of “in house” services offered by other management companies.

HOW ARE LINENS HANDLED?

Most home owners keep private linens in a locked owners closet for personal use. For vacation guests, linens are provided by 3rd party companies and built into housekeeping costs. This keeps home owners from having to buy and replace linens frequently.

HOW EASY IS IT TO JOIN THE DUNES PROPERTIES VACATION RENTAL OWNER COMMUNITY?

Only a signature is required to get started. We have found many property owners worry about changing to a new management company. At dunes properties, we make the transition seamless and simple for clients joining us from other companies. Existing reservations are honored so no income is lost. The change is easy and quick!

I HEARD I CAN NOT USE MY BEACH HOME IF IT IS A VACATION RENTAL. IS THIS TRUE?

Not at dunes properties! Our vacation rental division was created for our clients’ needs. Some management companies go as far as charging their clients to visit. At dunes properties, we offer an open schedule with minimal restrictions.

IS A LARGER PROPERTY MANAGEMENT COMPANY BETTER FOR PROPERTY OWNERS?

Before the internet, using a large management company meant a larger marketing budget. This is no longer the case. Now, small to medium sized companies can often provide more attentive service while enjoying the same marketing reach as larger companies due to the power of the web. At dunes properties, we recognize this change in the vacation rental landscape and interview all new clients to verify we only offer qualifying properties as vacation rentals. This keeps our community small while attentive and provides clients and guests with the highest level of service.

SOME COMPANIES OFFER PERKS FOR ME TO JOIN. DOES DUNES PROPERTIES?

Your bottom line. With over 30 years of experience, the highest rating in the state, and a tech-savvy, energetic team, our clients boast the biggest perk with dunes is the bottom line as well as the attention and care their homes and guests receive. We are focused on providing the highest rental income for each client, not the highest number of clients. Be wary of offers such as complimentary TVs and cleanings.

WHAT ARE ‘THE DUNES DIFFERENCE’ ACCOUNT SERVICES AND WHAT PERCENTAGE DOES DUNES PROPERTIES CHARGE?

Properly organizing and administering your vacation rental business requires a great deal of time and attention. We handle every aspect of the rental process from a guest’s first call to his or her day of departure. We also provide monthly accounting of income & expenses as well as satisfaction of state and local requirements for short term vacation rentals. This service covers the administration of your rental business. A percentage of rental income is retained for this service. Percentages are property specific and based on the features, location, size, and age of each property. This provides a fair representation to all clients. Please contact us for your personalized rate.

Reservation Administration
Guest Phone and Email Support
Reservation System
Guest Agreement Preparation
Calendar Management
Arrival Desk & Guest Assistance
Guest Concierge Service
24 Hr Guest Emergency Assistance Hotline
Policy Enforcement
Housekeeping Scheduling
Linen Management
Maintenance Vendor Management
Finance Administration
Owner Monthly Statement
Vendor & Service Payment
Direct Deposit
Satisfaction of State & Local Requirements
SC Sales & Accommodations Tax Collection & Payment
Escrow Accounts for Rent
Business License Processing

WHAT IS ‘THE DUNES DIFFERENCE’ MARKETING SERVICE?

Reaching potential guests is a top priority, and we provide aggressive marketing strategies for our community of property owners. By harnessing the power of the web, print, email campaigns, Google search, and a guest database built over the past 35+ years, “the dunes difference” marketing service provides our owner community with excitingly strong revenue year after year. This service is $360 annually and provided to all new vacation rental owners as community marketing.

WHAT MAINTENANCE FEES SHOULD I EXPECT?

We do not charge surplus or “markup maintenance fees” to clients for necessary property maintenance & repairs. Costs for maintenance and repairs are exactly as billed by the 3rd party provider without extra fees, exactly like advertising or cleaning. This approach as well as our trusted relationship with our vendors, allows us to negotiate reduced costs for clients while focusing on increasing rental income. Repairs and maintenance invoices and costs are presented monthly on your owner statement. Invoices are included.

WHO PAYS FOR HOUSEKEEPING?

Ultimately, your vacation guests are the source of all your income. Most cleaning costs are collected directly from guests to not burden you. We have the ability to build the cleaning fees into the base rent as our research shows tacking on too many fees is a top reason why guests book somewhere else. Any additional housekeeping expenses, such as touch ups and deep cleans are displayed on monthly statements so our clients are aware of what amount is being charged for the service. We believe this approach provides the highest level of transparency for clients and the best sales strategy for vacation guests.